Directory / Organization

IntouchCX

IntouchCX (formerly 24-7 Intouch) is a large global customer experience outsourcing firm headquartered in Winnipeg, Manitoba (240 Kennedy St), with over 35,000 employees across 23 global locations. The company offers AI-powered CX solutions through its IntouchAI suite and Laivly platform. No BC office was confirmed in any public source reviewed; the organization is included in the BC AI directory based on ecosyste...

Profile signals

Categories

  • AI/ML
  • Enterprise SaaS

Locations

  • Winnipeg, MB

Tags

  • ai-automation
  • contact-centre
  • customer-experience
  • cx-outsourcing
  • omnichannel

People linked to this organization

Jeremy Grigaitis

Senior Director, Global Tools & Sourcing at IntouchCX

Jeremy Grigaitis is Senior Director of Global Tools & Sourcing at IntouchCX, a Vancouver-based company at the forefront of AI-powered customer experience solutions. He oversees...

  • Senior Director, Global Tools & Sourcing
  • Vancouver, BC
  • ai-tools
  • customer-experience
  • hr-tech